Terms of service
Terms of Service
Last Updated: October 1, 2026
Welcome to Metalhead. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. General
Metalhead operates an online store offering products including wallets, earphones, accessories, and other lifestyle products.
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you do not agree with these Terms of Service, please do not use our website or place an order.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However:
-
Actual product colors may vary depending on your device or screen settings.
-
Minor differences in appearance, packaging, or design may occur.
-
Product specifications may change without prior notice.
-
We reserve the right to correct errors or inaccuracies on our website.
3. Pricing
All product prices displayed on our website are subject to change without prior notice.
We reserve the right to modify prices, discounts, offers, or promotions at any time.
In the event of an obvious pricing or listing error, Metalhead reserves the right to cancel the affected order and provide an appropriate resolution.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.
Placing an order does not necessarily guarantee acceptance. Metalhead reserves the right to cancel or refuse an order for reasons including:
-
Product availability
-
Incorrect pricing or product information
-
Suspicious or fraudulent activity
-
Incorrect customer information
-
Repeated failed or refused deliveries
-
Other operational or logistical reasons
If an order is cancelled by us after payment has been received, the applicable amount will be refunded through the appropriate payment method.
5. Cash on Delivery Orders
For COD orders, you agree to accept the order when it is delivered to the provided address.
If you repeatedly refuse or fail to accept COD orders, Metalhead may restrict or disable COD availability for future orders.